frequently asked questions




  • At Kensington Podiatry we firmly believe in preventative foot care. For this reason we recommend that you visit your podiatrist at least twice a year for general foot maintenance and biomechanical assessments to ensure that any potential problems can be detected and treated early on before they escalate into more serious conditions.







  • Children’s feet are developing, so regular biomechanical assessments are vital to prevent the onset of foot problems in the future. This is especially so if your child complains about sore feet, knees or legs, or trips over a lot. Much like how braces can permanently re-align teeth before adulthood, orthotics for children can re-align the lower limbs and improve posture early on.







  • If you have diabetes, you could develop neuropathy which is a burning, tingling, or numbness sensation to the feet. This can lead to open sores on your feet without you even realising it, and in the worst case, require amputations. The risk of developing infections are also increased as a result of a weakened immune system due to diabetes. So it is very important to have a podiatrist regularly check your feet, evaluate nerve sensations and assess circulation in order to detect problems earlier on.







  • Often the infection is just in one nail, but several may be affected. At first the infection is usually painless. The nail may look thickened and discoloured (often a greeny-yellow colour). Commonly, this is all that occurs and it often causes no other symptoms. However, it can look unsightly.

 Sometimes, if the infection becomes worse, white or yellow patches may appear where the nail has come away from the skin under the nail (the nailbed). Sometimes the whole nail comes away. The nail may become soft and crumble or bits of nail may fall off. If this happens, you should consult a podiatrist as soon as possible.







  • Heel pain is an extremely common complaint, and there are several common causes.Treatment of heel pain depends entirely on the cause of the problem. Therefore, it is of utmost importance that you understand the cause of your symptoms before embarking on a treatment program. If you are unsure of your diagnosis, or the severity of your condition, you should see a podiatrist.







  • The advertisements for home verruca kits invariably claim it will be easy and quick to cure your verruca. A big problem with the home kits is removing what has been destroyed between applications. The file that comes with them is supposed to be used for this but where a verruca is pushed inwards a flat file is never going to be able to remove it. The only way to remove a verruca sufficiently is with a scalpel (which is not painful) and this can only be done by a podiatrist. It is also often the case that verrucae are covered by a layer of callus which presents a barrier for salicylic acid and freezing treatments and this also can only be fully removed by a podiatrist. More about verruacae







  • Orthotics (insoles or arch supports) are devices used to control abnormal foot function. When the foot is not functioning correctly, painful areas result. An orthotics device can relieve that pain by offering support to the ligaments and the bone structures of the feet. Orthotics are basically padded insoles, shaped to achieve the correct posture and gait. When appropriately prescribed, orthotics can decrease pain, not only in the foot, but in other parts of the body such as the knee, hip and lower back. They can also increase stability in an unstable joint, prevent a deformed foot from developing additional problems, and improve overall quality of life. It is important you see a podiatrist for appropriate prescription of an orthotic.







  • On occasion an ingrown nail becomes too advanced for conservative treatment and may require a minor surgical procedure under local anaesthetic. Your podiatrist at Kensington Podiatry will discuss with you the prospects of surgery. However, it might be helpful to know that the process is usually not as painful as having the actual ingrowing nail.







  • Dry feet can be an annoying and painful condition. There are numerous reasons that your feet can become dry, chapped, flaking or cracked, especially environmental and lifestyle factors, such as dry indoor or outdoor air, or overexposure to sunlight. Exposure to harsh chemicals such as those found in household cleaning agents, and not using moisturizers are also common lifestyle causes of dry feet.Certain medical conditions can cause or exacerbate dry feet. One condition, known as athlete’s foot, is caused by a fungal infection and can result in dry, cracked, peeling or flaking feet. Other conditions, such as eczema, psoriasis, diabetes and hypothyroidism can also cause dry feet.







  • Acupuncture is most effective at treating chronic pain, such as arthritis, low back, neck or muscle pain, knee pain, foot and ankle pain and pain after surgery. Acupuncture is thought to decrease pain by increasing the release of chemicals that block pain, called endorphins. Endorphins, along with other neurotransmitters (body chemicals that modify nerve impulses), block the message of pain from being delivered up to the brain. Acupuncture also helps reduce inflammation in a muscle or joint causing foot and ankle pain.







  • We are fully registered with the Health Care Professionals Council (HCPC) and The Society of Chiropodists and Podiatrists (SCP) and you can be confident that our sensitive and friendly team of experienced podiatrists will treat you with the utmost respect and consideration – and, of-course, all medical information and care solutions will be treated professionally and in the strictest of confidence.







  • Your feet support your entire body. Foot problems can manifest anywhere, but particular hot spots are the lower back, hips and knees. Our philosophy of sorting you out from the base upwards promotes good all round physiological health.


    When part of our body is injured, or doesn't work correctly, we tend to compensate, and end up putting adverse pressure on a different part of the body. For example, someone presenting with lower back pain, may in fact be compensating for reduced motion in their ankle. Our holistic approach to podiatry means we are able to diagnose and treat the underlying problem, rather than just addressing the secondary symptoms, giving you a better long-term solution.